Your Privacy Matters

Privacy Policy

At Kaarigar, we are committed to protecting your personal information and being transparent about how we collect, use and safeguard your data.

1. Introduction

This Privacy Policy explains how Kaarigar ("we", "our", "us") collects, uses, shares and protects the information you provide when you use our website and services. By accessing or using Kaarigar, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: name, email address, phone number, and location.
  • Account Information: username, password (hashed), and role (customer/worker/admin).
  • Usage Data: pages visited, time spent, and browsing behaviour.
  • Device Information: IP address, browser type, and operating system.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain and improve our services.
  • Process bookings, payments and service requests.
  • Verify worker profiles and maintain platform trust.
  • Send you service updates, notifications and promotional content.
  • Respond to your queries and provide customer support.
  • Ensure security, prevent fraud and comply with legal obligations.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure.

5. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Service Professionals: when you book a worker, relevant details are shared to complete the service.
  • Service Providers: trusted third parties who assist in operating our platform.
  • Legal Authorities: when required by law or to protect our rights.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic and remember your preferences. You can control or disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your account and associated data.
  • Opt out of marketing communications at any time.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@kaarigar.net.